EFFECTIVE DATE: September 15, 2020
What information we collect and why we collect
How we use information
With whom we share information
Choices - how to access, update or remove your information
2. INFORMATION WE COLLECT
When you use any QUALITY CONTROL application on an SNS such as Facebook, you allow QUALITY CONTROL to access certain information from your profile for that site. The information you allow QUALITY CONTROL to access varies by application and SNS, and it is affected by the privacy settings you establish at the SNS. You can modify and learn more about these settings at the SNS on which you access the Service. For example, QUALITY CONTROL may access and store some or all of the following information, as allowed by you, the SNS, and your preferences:
your first and last name, profile picture or its URL, the login e-mail you provided to that SNS during registration, your physical location and that of your access devices, your gender, your birthday, your user ID number (which is linked to publicly available information such as name and profile photo), the user ID numbers of your friends who are also connected to our application(s)
We may allow you to “register” with us by using Facebook Connect or other SNS authentication options to create an account or profile within the Service. We also offer a direct registration process that may require you to provide an e-mail address, username, password, and other information to help us confirm your identity when accessing your account.
We may also offer you the option to create a user profile that is visible to other users of the Service. Your user profile may include: one or more username(s), your gender, time zone, biographic details that you provide and links to your profiles on various SNS.
Information We Receive or Collect When You Access the Service on a Mobile Device
When you use the Service on your mobile telephone or other mobile device, in addition to the information described above, you are authorizing us to collect the following information (as applicable):
unique mobile device identifier (UDID), IP Address, device name, device type, telephone number, and any other information you choose to provide, such as user name or e-mail address.
If you purchase any merchandise or other goods from QUALITY CONTROL, we will collect the billing and financial information necessary to process the transaction. This information may include: your first and last name; your postal and e-mail addresses; credit card, PayPal, and other third-party payment processing information; and such other information you may provide us. QUALITY CONTROL may also collect the billing and payment information that you provide when your purchase is processed by another party, such as Facebook or Apple. Our Terms of Service explain our policies and terms relevant to our charges and billing practices.
When you contact us in connection with customer service or support, we may collect and store the contact information you provide (generally your name and e-mail address), information about your activity on the Service, and your user ID. We may also store the correspondence and any information contained within.
When you use the Service, we collect and store certain technical information about your mobile device or computer system such as:
IP Address, mobile device ID, and usage statistics about your interactions with the Service.
This information is typically collected through the use of server log files or web log files, mobile device software development kits, and tracking technologies like browser cookies to collect and analyze certain types of technical information. Some of the cookies the Service places on your computer are linked to your user ID.
3. HOW WE COLLECT INFORMATION
When you access the Service, we collect and store information that you actively provide directly to us or through an SNS. In order to better understand how users experience our products, we also automatically collect and store certain technical information about your usage of the Service. We may collect this information using the following means:
When you use the Service, we collect information about your interaction on the Service. This data is stored in log files, which are files on our web servers that record actions taken on our applications and web sites. These log files store data such as:
your computer or mobile device’s IP Address, browser type, browser language, Internet service provider, date/time stamp, and user activity.
We use this server log data to analyze trends, provide recommendations, administer the Service, provide product and service improvements, and in marketing and advertising services.
4. HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect to better understand the needs and wants of our customers and to continually improve the experience of using the Service. We may use information collected from you for many purposes, including, but not limited to:
to allow users to create an account to use our products and services
to provide customer support and address user inquiries
for market research purposes
to prevent fraud or potentially illegal activities
to enforce our Terms of Service
to personalize the user experience
to inform users about new products or promotional offers
5. SHARING OF YOUR INFORMATION
We will share your information (in some cases, personal information) with third parties, that is, parties other than QUALITY CONTROL, in the following circumstances:
We generally do not sell or trade any personal information about our users to any third parties. We will, however, provide your information to third party companies as necessary to perform services on our behalf, including payment processing, data analysis, e-mail delivery, hosting services, and customer service. We direct all such third party partners and service providers to protect the confidentiality of the information we disclose to them and to not use your information for any purposes other than those stated by us when we disclosed that information to them.
We may use your information to show you customized advertising on the Services and on third-party websites and services.
We may allow third parties such as advertising networks and advertising service providers to use your information to display advertisements on our Services and elsewhere online across different websites and services tailored to your interests. If we elect to do this, you can prevent the sharing of your information. You can control and opt-out of having your information shared with third parties. However, opting-out of information sharing may affect your ability to use the Service. If you would like to opt-out, please see section ‘Your Privacy Choices’ below.
We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Also, if we (or substantially all of our assets) are acquired, or if we go out of business or enter bankruptcy, Personal Information would be one of the assets transferred to or acquired by a third party.
Safety, Security, and Legally Required Disclosures
Your information and any communications you make within the Service (including without limitation IP Addresses and personal payment information) may be accessed and disclosed in the following cases: (1) when we have a good faith belief that there is an emergency that poses a threat to the safety or health of you or another person; (2) when we have a good faith belief that such action is necessary to comply with an applicable law or regulation or with a legal process served on us (such as a court order, search warrant, or subpoena); (3) when we have a good faith belief that such information is relevant to a crime that is being or has been committed in connection with the Service; and (4) when necessary to protect our rights or property, or to enforce our Terms of Service.
6. YOUR PRIVACY CHOICES
You may disable cookies or limit the types of cookies you allow at any time through your web browser’s settings, although this may prevent you from accessing or using certain features of the Service. Each web browser is different, please consult the instructions provided by your web browser.
Email & Push Notifications
To opt out of emails from us, please follow the unsubscribe instructions contained in the relevant emails or email [email protected]
You can opt out of receiving interest-based ads from companies that participate in self-regulatory programs such as the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), EDAA (EU), and DAAC (Canada) by following the instructions provided on their websites. If you are using a mobile app, you also may need to opt out of interest-based advertising on your mobile device or through the mobile application. For more information, check your device and mobile app settings. Please note that your opt-out choice will apply only to the browser and device you are using when you opt out.
You have certain rights with respect to your Personal Data, and we want to help you review and update your information to ensure it is accurate and up-to-date. We may limit or reject your request in certain cases, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, if it is not required by law, or if the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question. In some cases, we may also need you to provide us with additional information, which may include Personal Data, to verify your identity and the nature of your request. We will take reasonable steps to respond to all requests within 30 days.
You have the right to:
Review the information we have stored about you.
Rectify your information if you believe it is incorrect.
Receive a copy of your information in an electronic format.
Request that we transmit the data where technology is feasibly.
Request that we delete all or some of your information. Your QUALITY CONTROL account is considered active until we receive a user request to delete it. If you wish to prevent any further use of the information connected to your account, you may send an email to [email protected] with the subject line, “Delete My Account,” along with your username, email address, and password. By deleting all or some of this information, your account may be deactivated and you may lose some functionality.
You have the right to withdraw your consent at any time. If you withdraw your consent, we will stop processing your data immediately going forward. Please note that exercising your right may result in your account being deactivated or deleted. Please send an email to [INSERT HYPERLINK] if you would like to withdraw your consent.
You can ask us to stop processing your information. Please note that this request may result in your account being deactivated or deleted. Please send an email to [email protected] if you would like us to stop processing your information.
However, we reserve the right to deny access to any user if there is any question about your identity or if doing so would compromise the legitimate rights of others. We may also retain an archived copy of your information in our files as required by law or for legitimate business purposes, including dispute resolution or to enforce our Terms of Service.
7. SECURITY OF YOUR INFORMATION
We are committed to the protection of customer information. To this end, we employ reasonable security measures to protect the security of your information both online and offline. Information associated with your QUALITY CONTROL account is protected by the password each member uses to access their online account. It is important that you immediately notify us of any unauthorized use of your account. In addition to password protection, we encrypt your transmission of sensitive information to us (such as account passwords and payment information) using secure socket layer technology (“SSL”).
Although we take reasonable precautions against possible security breaches of our Service, equipment, and records, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.
Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorized access.
8. OUR POLICIES REGARDING CHILDREN
Our Service is not intended for children under the age of 13, and we do not knowingly collect any personal information from such children. Children under the age of 13 should not use any part of our Service at any time. If we become aware that we have inadvertently gathered personal information from children under the age of 13 without verification of parental consent, we will take reasonable measures to rectify the situation, including erasing such information from our records.
9. THIRD-PARTY DATA COLLECTION AND USE OF END-USER INFORMATION
When you use or connect to a QUALITY CONTROL website or download a QUALITY CONTROL mobile application by or through a Third Party Platform—including Facebook—you allow us to access and/or collect certain information from your Third Party Platform profile/account. You additionally allow us to access information contained in cookies placed on your device by the Third Party Platform as permitted by the terms of your agreement and privacy settings with the Third Party Platform. We may share this information with the Third Party Platform for their use as permitted by the terms of your agreement and privacy settings with the Third Party Platform.
We will share some of the information we collect from you with vendors and other service providers who work with us to support the internal operations of our website and/or mobile application. For example, we use a third-party service for ad tracking and to help us prepare website and mobile application analytics.
11. STORAGE, PROCESSING, & INTERNATIONAL DATA TRANSFERRING
12. LINKS TO OTHER WEBSITES
13. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may request and obtain from us once a year, free of charge, certain information about the personal information, if any, we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please send an email to [email protected]>[email protected]
14. CONTACT US